POLICY ON PRIVACY

**Please read and review our Privacy Policy in detail before using our website or submitting personal information to understand what we collect, when we release it, and other information. ** Van Rehab Physiotherapy is dedicated to protecting the privacy of patients and website visitors and ensuring regulatory compliance. We only use and share personal information in connection with the treatments and services we provide responsibly. We invite you to read and review our Privacy Policy in detail to understand more about the information we collect, how we use it, and when it could be shared.

WHAT INFORMATION ABOUT YOU DO WE COLLECT?

Personal data can be used to identify you, such as your name, address, phone number, etc. When you offer it to us, we can collect information about you.

DO WE COLLECT ANY INFORMATION ABOUT YOUR HEALTH?

Personal health information is collected about you to deliver physiotherapy and other medical treatments and services. The Privacy and Health Insurance Portability and Accountability Act (PHIPA) protects this information (Personal Health Information Protection Act). The PHIPA rules and regulations apply to any personal health information we gather.

WHAT IS THE PURPOSE OF COLLECTING PERSONAL AND PERSONAL HEALTH INFORMATION?

Van Rehab Physiotherapy gathers personal data to provide physiotherapy and other medical treatments and services to you. It helps us better understand your health, symptoms, and other factors to develop the best treatment plan for your unique needs, aims, and goals.

WHEN ARE PERSONAL INFORMATION AND PERSONAL HEALTH INFORMATION DISCLAIMED?

Van Rehab Physiotherapy does not rent, sell, or lease your personal information to third parties. We do not share personal health information in ways not permitted by the PHIPA. In some cases, we may share your personal information with third parties who have signed a contract with us and have agreed not to share the information with others. We may disclose unique anonymous information, such as your age, gender, or other generic information, periodically for data analysis purposes without exposing your name.

PERSONAL INFORMATION AND PERSONAL HEALTH INFORMATION ARE KEPT FOR HOW LONG?

Personal information and personal health information will be kept for as long as it is deemed necessary and required by law and for the purposes for which it was collected. The extent and duration of any physiotherapy and other medical treatments and services we provide you will determine how long it is stored.

PERSONAL INFORMATION CONSENT FROM WEBSITE USE

You may be prompted to accept the usage of "cookies" if you use our website to access the content. "Cookies" are several sorts of information kept on a user's device either permanently or momentarily. Most modern internet browsers allow most forms of "cookies" by default. You must alter the settings on your devices to receive alerts and the option to accept or deny "cookies" if you do not want to accept "cookies" from our website. Session "cookies" are temporary "cookies" that are only active while browsing our website and are automatically removed when you close your browser.

HOW DO I GET ACCESS TO THE INFORMATION YOU HAVE ABOUT ME?

With a few exceptions, such as general anonymous data that does not directly identify you, you have the right to request what information we have gathered about you. We need to verify your identification before we can deliver this information. We reserve the right to charge a fee for the information we provide. You may also be asked to submit your request in writing or in person at our office.

WHAT IF MY PERSONAL INFORMATION HAS BEEN COMPROMISED IN SOME WAY?

If your personal information or personal health information is compromised, we may, at our discretion, notify you when it is appropriate, depending on the nature of the data compromised. However, such occurrences are unlikely since we use a variety of protocols and procedures to keep data safe. If you have any additional questions or issues regarding our Privacy Policy, please get in touch with Van Rehab Physiotherapy by filling out our online contact form or sending an email to info@vanrehabphysio.ca